Working on a client's request

How to initiate work with a client's request at iPNOTE

Anne avatar
Written by Anne
Updated over a week ago

When a client accepts your offer, you will get a notification from iPNOTE via email.

You need to let the client know you are starting to work on the project, so you need to follow a few steps:

  1. Follow the link from the notification or find a request on the Task tab;

  2. Click Initiate work. It will mean you are about to proceed to work on the request;

  3. The client will get a notification, and you do not need to send emails/messages.


Note: iPNOTE works with customers on a prepaid system, but the provider will get the payment when he completes the task. Until then, the payment will be on hold.


If you want to ask some questions or answer the client's questions, click Discussion to open a direct chat with the provider.


You are always welcome to watch your tutorials.

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